MotoNovo Finance

Discretionary Commission Arrangement (DCA) Complaints

On 11 January 2024, the Financial Conduct Authority (FCA) announced that it’ll be carrying out a review into discretionary commission arrangements within the motor finance industry.​ If you wish to make a complaint about this, please click here.

    Search by

    Changing my agreement

    Browse more 'Changing my agreement' FAQs

    I’ve recently changed my name. What do I need to do?

    Simply email a copy of your marriage certificate, decree nisi/absolute or deed poll notice to info@motonovofinance.com and we’ll get your name changed for you. If you’d prefer to write to us, please send any copies (not the originals) of the documents to MotoNovo Finance, One Central Square, Cardiff, CF10 1FS.

    Manage my agreement

    Sign in or Register for MyMotoNovo to manage your agreement online or via our App.

    Sign in / register
    Trustpilot

    MotoNovo Finance Limited. Registered in Wales under Company No 11556144. Registered Office: One Central Square, Cardiff, Wales, United Kingdom, CF10 1FS. Authorised and regulated by the Financial Conduct Authority.