MotoNovo Finance

Discretionary Commission Arrangement (DCA) Complaints

On 11 January 2024, the Financial Conduct Authority (FCA) announced that it’ll be carrying out a review into discretionary commission arrangements within the motor finance industry.​ If you wish to make a complaint about this, please click here.

Can I change my payment date if I'm in arrears?

If you'd like to change your payment date to align with your payday, you can do this by logging into MyMotoNovo. Remember to make sure that the payment date is moved within the same calendar month. You can also update your Direct Debit details on MyMotoNovo. 

Manage my agreement

Sign in or Register for MyMotoNovo to manage your agreement online or via our App.

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MotoNovo Finance Limited. Registered in Wales under Company No 11556144. Registered Office: One Central Square, Cardiff, Wales, United Kingdom, CF10 1FS. Authorised and regulated by the Financial Conduct Authority.