MotoNovo Finance

Discretionary Commission Arrangement (DCA) Complaints

On 11 January 2024, the Financial Conduct Authority (FCA) announced that it’ll be carrying out a review into discretionary commission arrangements within the motor finance industry.​ If you wish to make a complaint about this, please click here.

How does a missed payment affect my credit file? 

It’s important to be aware of what can happen when you stop making repayments. It’s going to affect your credit file, and a poor credit score could mean:

  • You get rejected for future credit applications
  • You’re given a smaller credit limit or higher interest rates
  • It could affect anyone who is financially associated with you (for example through a joint bank account or credit agreement) and impact their ability to get credit.

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MotoNovo Finance Limited. Registered in Wales under Company No 11556144. Registered Office: One Central Square, Cardiff, Wales, United Kingdom, CF10 1FS. Authorised and regulated by the Financial Conduct Authority.