Manage my agreement
Sign in or Register for MyMotoNovo to manage your agreement online or via our App.
Sign in / registerDiscretionary Commission Arrangement (DCA) Complaints
On 11 January 2024, the Financial Conduct Authority (FCA) announced that it’ll be carrying out a review into discretionary commission arrangements within the motor finance industry. For more information, please click here.
I've made a payment, how long will it take to clear?
If you’re paying by direct debit, it will take 2 to 3 days. If you’re paying by cheque, it can take up to 7 days for your payment to clear.
You can see when your payment has cleared by logging into MyMotoNovo online or via the app.
If you're making your last payment by direct debit, we'll cancel your direct debit once we've taken the last payment.