Question 1

I've made a payment, how long will it take to clear?

Accepted Answer

If you’re paying by direct debit, it will take 2 to 3 days. If you’re paying by cheque, it can take up to 7 days for your payment to clear.

You can see when your payment has cleared by logging into MyMotoNovo online or via the app.

If you're making your last payment by direct debit, we'll cancel your direct debit once we've taken the last payment.

Question 2

How do I pay my settlement figure?

Accepted Answer

If you’re paying by direct debit, it will take 2 to 3 days. If you’re paying by cheque, it can take up to 7 days for your payment to clear.

You can see when your payment has cleared by logging into MyMotoNovo online or via the app.

If you're making your last payment by direct debit, we'll cancel your direct debit once we've taken the last payment.

Question 3

Can I make a lump sum payment towards my agreement?

Accepted Answer

If you’re paying by direct debit, it will take 2 to 3 days. If you’re paying by cheque, it can take up to 7 days for your payment to clear.

You can see when your payment has cleared by logging into MyMotoNovo online or via the app.

If you're making your last payment by direct debit, we'll cancel your direct debit once we've taken the last payment.

MotoNovo Finance

Making payments