MotoNovo Finance

Discretionary Commission Arrangement (DCA) Complaints

On 11 January 2024, the Financial Conduct Authority (FCA) announced that it’ll be carrying out a review into discretionary commission arrangements within the motor finance industry.​ If you wish to make a complaint about this, please click here.

How do I find my agreement number?

You can find your agreement number:

  • by logging into MyMotoNovo online or via the app if you've already registered
  • on any letters we've sent to you
  • in your mobile banking app or on your bank statements. Each time you make a payment by direct debit, your agreement number will appear against the payment.

Manage my agreement

Sign in or Register for MyMotoNovo to manage your agreement online or via our App.

Sign in / register

MotoNovo Finance Limited. Registered in Wales under Company No 11556144. Registered Office: One Central Square, Cardiff, Wales, United Kingdom, CF10 1FS. Authorised and regulated by the Financial Conduct Authority.