MotoNovo Finance

Discretionary Commission Arrangement (DCA) Complaints

On 11 January 2024, the Financial Conduct Authority (FCA) announced that it’ll be carrying out a review into discretionary commission arrangements within the motor finance industry.​ If you wish to make a complaint about this, please click here.

How is my settlement figure calculated?

We calculate your settlement figure by following the Consumer Credit (Early Settlement) Regulations 2004. This means, we calculate your final figure by working out how much is left to pay on your finance agreement, minus the remaining amount of interest. We also include all admin fees in your final balance.

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Sign in or Register for MyMotoNovo to manage your agreement online or via our App.

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MotoNovo Finance Limited. Registered in Wales under Company No 11556144. Registered Office: One Central Square, Cardiff, Wales, United Kingdom, CF10 1FS. Authorised and regulated by the Financial Conduct Authority.