MotoNovo Finance

Discretionary Commission Arrangement (DCA) Complaints

On 11 January 2024, the Financial Conduct Authority (FCA) announced that it’ll be carrying out a review into discretionary commission arrangements within the motor finance industry.​ For more information, please click here.

How do I pay my settlement figure?

You can pay your settlement figure:  

  • online through our MyMotoNovo website portal or app  
  • through bank transfer (further details can be found at the bottom of your settlement letter)
  • over the phone by contacting us on 0333 200 0030. We can only take payments of up to £5,000 at a time. If your settlement is more than this, you can contact us the following day to pay the remaining balance.