MotoNovo Finance

Discretionary Commission Arrangement (DCA) Complaints

On 11 January 2024, the Financial Conduct Authority (FCA) announced that it’ll be carrying out a review into discretionary commission arrangements within the motor finance industry.​ If you wish to make a complaint about this, please click here.

What is a Payment Arrangement and how do I set this up?

A Payment Arrangement is an affordable agreement to repay any missed payments.

To help us understand what you can afford, you’ll need to complete an Income & Expenditure form on Money Manager. We may need to contact you before we can agree a Payment Arrangement. Any Payment Arrangement may show on your Credit File. 

Manage my agreement

Sign in or Register for MyMotoNovo to manage your agreement online or via our App.

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MotoNovo Finance Limited. Registered in Wales under Company No 11556144. Registered Office: One Central Square, Cardiff, Wales, United Kingdom, CF10 1FS. Authorised and regulated by the Financial Conduct Authority.