MotoNovo Finance

Discretionary Commission Arrangement (DCA) Complaints

On 11 January 2024, the Financial Conduct Authority (FCA) announced that it’ll be carrying out a review into discretionary commission arrangements within the motor finance industry.​ For more information, please click here.

What happens when my PCP agreement ends and my balloon payment is now due?

We’ll be in touch with you when your agreement is coming to an end to explain what your options are and what you need to do next. There’s no need to do anything until you hear from us.

If you’re experiencing financial difficulties and want to return the vehicle early, we’re here to help. Please call us on 0333 200 0030 or fill out our customer contact webform.