Manage my agreement
Sign in or Register for MyMotoNovo to manage your agreement online or via our App.
Sign in / registerOn 11 January 2024, the Financial Conduct Authority (FCA) announced that it’ll be carrying out a review into discretionary commission arrangements within the motor finance industry. For more information, please click here.
To all our valued customers, following a recent Court of Appeal decision which considered the payment of commission from lenders to motor dealers, we’ve temporarily paused accepting new finance proposals while we make important updates to our processes. This decision allows us to ensure we continue providing the highest standard of service and support to all who finance with us.
If you are an existing customer, please rest assured—your finance agreement remains unaffected, and you will continue to receive the same reliable service and support as always. We appreciate your patience and understanding as we work to enhance our services. Our commitment to your experience and satisfaction remains our top priority and we aim to be open for new business quickly.
You can arrange to hand the vehicle back by contacting us on 0333 200 0030 or by filling out our online form.
Alternatively, you can sell your vehicle to a dealership and use the payout to settle your finance. You can find your Settlement Figure by logging onto MyMotoNovo or on our automated telephone lines using your eight-digit agreement number. In some cases, you might be able to part exchange your vehicle for another one. Find out more here.
It‘s important that you continue to maintain your monthly payments until the agreement is fully settled as this could have a negative impact on your credit file.