MotoNovo Finance

Discretionary Commission Arrangement (DCA) Complaints

On 11 January 2024, the Financial Conduct Authority (FCA) announced that it’ll be carrying out a review into discretionary commission arrangements within the motor finance industry.​ If you wish to make a complaint about this, please click here.

Where can I find my interest rate and APR?

You can check your interest rate and APR by registering or logging in to MyMotoNovo online or via the app. To log in, all you need is your agreement number and personal details.

The rates are also listed in your finance agreement (given to you at the dealership) and your welcome pack (sent to you by post).

You’ll see these two rates are different. That’s because the interest rate refers to the flat rate of interest that’s charged on your loan. The APR (which stands for Annual Percentage Rate) shows the total cost of borrowing including the interest rate and any other fees and charges.

Manage my agreement

Sign in or Register for MyMotoNovo to manage your agreement online or via our App.

Sign in / register

MotoNovo Finance Limited. Registered in Wales under Company No 11556144. Registered Office: One Central Square, Cardiff, Wales, United Kingdom, CF10 1FS. Authorised and regulated by the Financial Conduct Authority.