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Sign in or Register for MyMotoNovo to manage your agreement online or via our App.
Sign in / registerDiscretionary Commission Arrangement (DCA) Complaints
On 11 January 2024, the Financial Conduct Authority (FCA) announced that it’ll be carrying out a review into discretionary commission arrangements within the motor finance industry. For more information, please click here.
How long does a dealership take to complete agreed repairs on my vehicle?
This can depend on the nature of the fault and the parts required to fix it. If you’ve been unable to schedule an appointment for repairs and it’s been more than 10 days, please contact your assigned complaint handler for support.