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Sign in / registerDiscretionary Commission Arrangement (DCA) Complaints
On 11 January 2024, the Financial Conduct Authority (FCA) announced that it’ll be carrying out a review into discretionary commission arrangements within the motor finance industry. For more information, please click here.
How long does it take to resolve a vehicle quality complaint?
We aim to resolve your complaint as soon as possible and will keep you updated along the way. We aim to get everything resolved within 56 days at the latest. Find out more here.