MotoNovo Finance

Discretionary Commission Arrangement (DCA) Complaints

On 11 January 2024, the Financial Conduct Authority (FCA) announced that it’ll be carrying out a review into discretionary commission arrangements within the motor finance industry.​ For more information, please click here.

I need to send additional information about my vehicle complaint. How do I send them to you?

If you need to send any documents to us, please email them to [email protected] along with your full name, DOB and vehicle details. Please allow us 3 working days to match your documents to your complaint case.