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Sign in / registerDiscretionary Commission Arrangement (DCA) Complaints
On 11 January 2024, the Financial Conduct Authority (FCA) announced that it’ll be carrying out a review into discretionary commission arrangements within the motor finance industry. For more information, please click here.
My complaint hasn't been resolved yet, how do I contact you?
Throughout our investigation, we’ll keep you updated with the progress of your complaint through letters or calls if needs be. We’ll also send you the name and contact details of your complaint handler so you can raise any queries with them.