Manage my agreement
Sign in or Register for MyMotoNovo to manage your agreement online or via our App.
Sign in / registerDiscretionary Commission Arrangement (DCA) Complaints
On 11 January 2024, the Financial Conduct Authority (FCA) announced that it’ll be carrying out a review into discretionary commission arrangements within the motor finance industry. For more information, please click here.
Important update: We're back open for business
Following the UK Court of Appeal judgment on Friday 25th October, we took the decision to pause new business from Monday 28th October while we worked to mitigate the legal implications to protect our dealers, brokers and customers.
We have now made the necessary adjustments to ensure the business can operate within the legal requirements set out in the judgment and are now open for new business in MotoNovo. We do understand the pause to new business created challenges for you, and we thank you for your patience and support while we have been navigating the impact of the judgment.
Can someone else take over my payments?
Your finance agreement was set up for you, based on your personal situation. This means that we cannot transfer it to another person. If you’re having trouble making payments, you can login to Money Manager using your eight-digit agreement number where you can request a new payment plan and access other support. Visit our support page for more information.
If you need to end your agreement, you can find more information in our Ending Your Agreement guide.