MotoNovo Finance

Discretionary Commission Arrangement (DCA) Complaints

On 11 January 2024, the Financial Conduct Authority (FCA) announced that it’ll be carrying out a review into discretionary commission arrangements within the motor finance industry.​ For more information, please click here.

Can someone else take over my payments?

Your finance agreement was set up for you, based on your personal situation. This means that we cannot transfer it to another person. If you’re having trouble making payments, you can login to Money Manager using your eight-digit agreement number where you can request a new payment plan and access other support. Visit our support page for more information.

If you need to end your agreement, you can find more information in our Ending Your Agreement guide.