MotoNovo Finance

Discretionary Commission Arrangement (DCA) Complaints

On 11 January 2024, the Financial Conduct Authority (FCA) announced that it’ll be carrying out a review into discretionary commission arrangements within the motor finance industry.​ If you wish to make a complaint about this, please click here.

Can someone else take over my payments?

Your finance agreement was set up for you, based on your personal situation. This means that we cannot transfer it to another person. If you’re having trouble making payments, you can login to Money Manager using your eight-digit agreement number where you can request a new payment plan and access other support. Visit our support page for more information.

Manage my agreement

Sign in or Register for MyMotoNovo to manage your agreement online or via our App.

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MotoNovo Finance Limited. Registered in Wales under Company No 11556144. Registered Office: One Central Square, Cardiff, Wales, United Kingdom, CF10 1FS. Authorised and regulated by the Financial Conduct Authority.